General

The following terms and conditions apply to any student participating in courses at The Academy:

Only enrolled students are to be present to practice

No refunds are to be given for missed classes – it is the student’s responsibility to be present for each class in which they are enrolled

Only the student enrolled is to attend the class in which they are enrolled.

Offensive behavior towards other students, instructors or The Academy premises will not be tolerated and may result in termination of enrolment without refund.

Enrolments are non-transferrable.

No smoking is permitted inside The Academy venue, nor is the consumption of drugs or alcohol. Suspected intoxication may result in termination of enrolment without refund.

Audio and Video recording is not permitted, and no audio or video recording is to be used to share class content with other parties.

Damage to The Academy equipment will result in the termination of enrollment without refund for the person/s responsible. The person/s responsible will also be forced to pay for damages.

The same consequences apply for theft of any equipment or content – your details will be passed on to Police for prosecution.

Vandalism towards any property belonging to The Academy will result in immediate dismissal from the course without refund.

Cancellations & Refunds

No refund is to be given if a course is booked outside of a sale period.

If a class is booked before or after a sale period – the customer will not receive a refund and must pay the full fare.

If you cancel your booking within 7 days of your scheduled class date, no refund for your course will be given, and the full fare will be forfeited.

Once a class is booked, that class time cannot be changed within 7 days of the course – otherwise you will forfeit the complete amount that you have paid for that course.
If you wish to change the date of your booking more than 7 days in advance but within 14 days of your scheduled course, you will forfeit 50% of your enrollment fees.

If you don’t show up to your Course you will forfeit your enrolments fees in full.

If you need to make a change or cancel your booking into a course you may do so no less than 14 days prior to the start date of that course. You will not be charged for the change of date and if you wish to cancel you will be entitled to a full refund.

Booth hire

Only one person per booth hire booking is to attend booth hire sessions

A booth hire session cannot be “shared” between 2 persons using the same booking.

Booth hire is not to be conducted without the supervision on an Academy trainer.

Booth hire is only available during the listed dates and times on our website.